# Support

### Community (free)

- [GitHub Issues](https://github.com/lane711/sonicjs/issues)
- [Community Discussions](https://github.com/lane711/sonicjs/discussions)
- [Discord](https://discord.gg/8bMy6bv3sZ)

### Commercial Support (for teams that need an SLA)

Every feature stays 100% MIT and free — **commercial support buys a guaranteed response time and a named contact, not features.** If your company requires a support contract before adopting an open-source dependency, this is for you.

| | Community | Priority Support | Enterprise |
|---|---|---|---|
| All features (MIT, forever) | ✅ | ✅ | ✅ |
| GitHub Issues / Discord | ✅ | ✅ | ✅ |
| Guaranteed response time | — | Next business day | Same business day |
| Private support channel | — | Email | Email + Slack |
| Named support contact | — | — | ✅ |
| Security-issue priority triage | — | ✅ | ✅ |
| Upgrade & architecture guidance | — | ✅ | ✅ |
| License indemnification | — | — | ✅ |
| Price | Free | $499/mo | From $2,500/mo |

📄 Full terms, SLA, and procurement details: **[docs/commercial-support.md](https://github.com/Up-to-code/sonicjs/blob/main/docs/commercial-support.md)**
📝 Request support: **[sonicjs.com/commercial-support](https://sonicjs.com/commercial-support)**

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