Support

Community (free)

GitHub Issues
Community Discussions
Discord

Commercial Support (for teams that need an SLA)

Every feature stays 100% MIT and free — commercial support buys a guaranteed response time and a named contact, not features. If your company requires a support contract before adopting an open-source dependency, this is for you.

	Community	Priority Support	Enterprise
All features (MIT, forever)	✅	✅	✅
GitHub Issues / Discord	✅	✅	✅
Guaranteed response time	—	Next business day	Same business day
Private support channel	—	Email	Email + Slack
Named support contact	—	—	✅
Security-issue priority triage	—	✅	✅
Upgrade & architecture guidance	—	✅	✅
License indemnification	—	—	✅
Price	Free	$499/mo	From $2,500/mo

📄 Full terms, SLA, and procurement details: docs/commercial-support.md 📝 Request support: sonicjs.com/commercial-support

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